FAQ
Membership FAQ
Everything you need to know about FreshGate memberships.
When will paid memberships launch?
+
We're building paid memberships as demand grows. Right now, everyone shops for free on the Sprout tier with full access to all farms and products. When Harvest and Farmstead launch, you'll be the first to know. In the meantime, enjoy everything FreshGate has to offer at no cost.
Can I order without a membership?
+
Absolutely. The Sprout tier is free and always will be. You can browse every farm, place orders anytime, and pick up at local locations without paying any membership fee. Paid tiers simply add extra perks like discounts and free delivery.
What's in the farm box surprise?
+
The monthly farm box is a curated selection of seasonal produce from multiple Michigan farms. Each box is different and features whatever's freshest that month -- think peak-season peaches in summer, heirloom squash in fall, and greenhouse greens in winter. It's a surprise from the farms to your table.
Will I be locked into a contract?
+
No contracts, ever. When paid memberships launch, you'll be able to cancel anytime. We want you to stay because the value is worth it, not because you're locked in.
How does free delivery work?
+
Free delivery will be available to Harvest and Farmstead members once our delivery partnerships with DoorDash Drive and Uber Direct go live. Delivery will cover the Troy and Oakland County area. Until then, convenient local pickup is available to everyone.
What are farm visit invitations?
+
Farmstead members will receive exclusive invitations to visit partner farms throughout the year. Meet the farmers, see how your food is grown, and enjoy seasonal farm events. It's a way to deepen your connection to the food you eat and the people who grow it.